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Customer Support Inquiries

Toronto, Ontario, Canada

Support Hours:
Monday–Friday: 8:00 AM – 8:00 PM (EST)
Saturday: 8:00 AM – 6:00 PM (EST)
Sunday: 9:00 AM – 5:00 PM (EST)

Email Response Time: Within 2 business hours

Sales & General Inquiries

Santa Clara Valley, California, USA

Business Hours:
Monday–Friday: 9:00 AM – 6:00 PM (PST)
Saturday: 9:00 AM – 5:00 PM (PST)
Sunday: Closed

Email Response Time: Within 4 business hours

Customers may login to the Members Portal for human chat / call support during support business hours.
For dataset inquiries or catalog provider partnerships, please contact Sales & General Inquires.
We are committed to providing timely, reliable support across all client engagements.

Get in Touch

Enterprise audio dataset, partnership, and support inquiries.

For direct email inquiries please also include the information above: info [@] erisv [dot] com

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